Privacy Policy

Disclaimer

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. As a EU based company, we comply with GDPR standards. GDPR stands for General Data Protection Regulation and is was introduced to unify all EU member states’ approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It will protect EU citizens from organizations using their data irresponsibly and puts them in charge of what information is shared, where and how it’s shared.

Personal Data and Data Protection

If you use this website, various pieces of personal data will be gathered. This Privacy Policy explains what information we collect and what we use the data for. Personal data is any data from which you could be identified. In the case of our website this encompasses your name, your billing address, your email, your IP-address, informations about your browser and operating system. All data that you submit is solely used to process the requested services that are offered at the Systematic Sound webpage. The submitted data are only passed on to third parties if this is required to fulfill the requested service. Due to the technical nature of the transmitted data over the internet, the communication may be subject to security breaches. Though personal data will be transmitted in encoded, secure form (SSL), we shall accept no liability for data security during these transmissions via the internet (e.g. in the case of technical errors on the part of the internet service provider) or for unlawful third-party access to files at the Systematic Sound webpage and hosting servers. Please be aware that overarching protection of your data from illegal third-party access is not possible. However, we take the protection of your personal data very seriously. In accordance with this Privacy Policy and the General Data Protection Regulations (GDPR) your data is treated strictly confidential and we carefully watch the development of new internet technologies that help us to improve data security.

What personal data do we collect from you?

In order to offer and provide the full potential of our web-store we may ask you for certain personal data, depending on the kind of service you request. Below you find a description of the services and what personal data are necessary to use them.

Contact Form

Our contact form service is offered in accordance with GDPR, Art.6 (1)(b). When you send us a message from our contact page we only ask for your email address, the subject of your message and of course the message itself. These informations are necessary to start a proper conversation that aims to answer your request. However, in order to personalize the conversation you can also send us your name but this is voluntary. All messages we receive from our contact page will only be used to process the respective subject of your message. During the evolving conversation we will not send any off-topic informations like advertising or product recommendations. Once the subject is processed to your full satisfaction the conversation will be stored for 6 month in order to pick it up if further questions concerning the subject occur.

Newsletter

Our newsletter subscription service is offered in accordance with GDPR, Art.6 (1)(a). In order to offer you a satisfying newsletter service we work together with Mailchimp (https://mailchimp.com, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000 , Atlanta, GA 30308, USA ). This company participates in and has certified its compliance with the EU-U.S. When you subscribe to our newsletter we only process your data with your consent per Art.6(1)(a), GDPR. We only ask for your email address which is necessary in order to send you newsletters at all. Also you have to pass through a double opt-in procedure. What does it mean? In a first step you have to give consent that you have read our Privacy Policy (the document you are reading right now) and you have to apply your email address where you want to receive newsletters. In a second step you will receive an email with further instructions and a link that you should click in order to complete the subscription process. You can unsubscribe (revoke consent) from our newsletter or update your preferences at any time by using personal links that are included at the bottom of each newsletter. If you click on “Unsubscribe” you are simply removed from the list and will no longer receive emails from us. If you click on “Preferences” you can also unsubscribe but furthermore you can update your email address and name and you can determine if your views and clicks of the received newsletter are collected or not. However, as we do not ask for your name during newsletter subscription, it is not necessary to append it during the update of your preferences.

Purchase and Account

Our user account service is offered in accordance with GDPR, Art.6 (1)(c)(f). When you purchase at Systematic Sound, we would ask for your First and Last Name, email address and billing address. These informations are necessary in order to send you links to your downloads and a receipt that is compliant with TAX authorities. However, in order to provide you with a personal purchase history you can also create a personal account during the checkout process or from the account page. The account data, also known as login credentials, are automatically sent to a new customer/user upon registration, except the password. The user/customer shall treat these credentials as strictly confidential as Systematic Sound shall accept no responsibility for the use of this data. In order to be compliant with German TAX authorities we need to maintain a record of all your purchases. This includes your First and Last Name, your email address, the date of the purchase, what items were ordered, how much was paid and the IP address used to make the purchase. The purchase and account data are stored at the servers of our website provider.

Server log files

In order to ensure smooth and secure operation our website provider automatically stores and collects information that your browser transmits to us in so called “server log files”. These informations encompass: * Browser type and browser version * Referrer URL * Host name of the accessing computer * Operating system * Time of the server request * IP address These informations will not be combined with data from other sources.

Payment

In order to securely process your payments we work together with Paypal (PayPal (Europe) S.à r.l. et Cie, S.C.A.22-24 Boulevard Royal L-2449 Luxembourg). Whenever you click the “Checkout with Paypal” button you will be leaving the Systematic Sound domain by being redirected to Paypal where you need to login with your according email and password. We DO NOT receive these credentials nor do we have access to them or your Paypal account. Also we DO NOT receive any information about your credit card, your account balance or transaction history. For further information please read the Paypal Privacy Policy (https://www.paypal.com/de/webapps/mpp/ua/privacy-full). In order to be compliant with German TAX authorities Paypal provides us with records of all your purchases. These records include your First and Last Name, your email address, the date of the purchase, ordered items, payment amount and the IP address used to make the purchase.

Google Analytics

We use Google Analytics on our website. Google Analytics uses cookies, which are text files placed on your computer to help the website analyse how you use the site. The information generated by the cookie is transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf to evaluate your use of our website. The IP address that your browser transmits within the scope of Google Analytics will not be associated with any other data held by Google. You can further prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Google Web Fonts

For appealing presentation of our website we use Google Web Fonts. This accomplishes with GDPR Art. 6(1)(f). Whenever you visit our sites your browser establishes a connection to Google servers and downlaods the required fonts. Hereby Google obtains knowledge that our website was opened from your IP-address. If your browser does not support web fonts a common font type from your computer is loaded instead. More information about Google Web Fonts can be found here (https://developers.google.com/fonts/faq) and in Google´s Privacy Policy (https://www.google.com/policies/privacy/)

Facebook

Systematic Sound may use “Facebook” buttons on the website or may have embedded iframes or other common web-technology provided by social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These buttons may provide plugin-functionalities and they are marked with a Facebook logo or the addition “Facebook Social Plugin”. If you click on such a button, your browser establishes a connection to the Facebook servers and the content of the plugin is transmitted from Facebook directly to your browser. By activating the social plugins, Facebook receives information about which pages of our website you are visiting. If you are logged in to Facebook, Facebook can allocate the visit to your Facebook account. If you interact with the plugins, for example by clicking the ‘Like’ button or by posting a comment, the information you give is then sent directly from your browser to Facebook and saved there. The aim and extent of this data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and settings to protect your privacy can be found in Facebook’s Data Policy. If you do not want Facebook to collect information about you on Systematic Sound’s internet site, you must log out of Facebook before visiting Systematic Sound.

Twitter

Free To Use Sounds website may use “Twitter” buttons or may have embedded iframes or other common web-technology provided by the social network Twitter, operated by Twitter Inc., 1355 Market Street Suite 900 San Francisco, CA 94103 USA (“Twitter”). These buttons may provide plugin-functionalities and are marked with a Twitter logo. If you click on such a button, your browser establishes a connection to the Twitter servers. The contents of the plugin are transmitted from Twitter directly to your browser. By clicking any of the Twitter buttons, Twitter receives information about which pages of Systematic Sound website you have opened. The aim and extent of this data collection and the further processing and use of the data by Twitter, as well as your rights in this regard and settings to protect your privacy can be found in Twitter’s Terms of Service.

Youtube

Systematic Sound website may use “Youtube” buttons or may have embedded iframes or other common web-technology provided by the video platform Youtube, operated by YouTube, LLC,901 Cherry Ave,San Bruno, CA 94066,USA (“Youtube”). These buttons may provide plugin-functionalities and are marked with a Youtube logo. If you click on such a button, your browser establishes a connection to the Youtube servers. The contents of the plugin are transmitted from Youtube directly to your browser. By clicking any of the Youtube buttons, Youtube receives information about which pages of Systematic Sound website you have opened. The aim and extent of this data collection and the further processing and use of the data by Youtube, as well as your rights in this regard and settings to protect your privacy can be found in the Privacy Policy as provided by Google Inc.

Soundcloud

Systematic Sound may use “Soundcloud” buttons or may have embedded iframes or other common web-technology provided by SoundCloud, operated by Soundcloud Limited, Rheinsberger Str. 76/77, 10115 Berlin (“Soundcloud”). These buttons may provide plugin-functionalities and are marked with a Soundcloud logo. If you click on such a button, your browser establishes a connection to the Soundcloud servers. The contents of the plugin are transmitted from Soundcloud directly to your browser. By clicking any of the Soundcloud buttons, Soundcloud receives information about which pages of Systematic Sound website you have opened. The aim and extent of this data collection and the further processing and use of the data by Soundcloud, as well as your rights in this regard and settings to protect your privacy, can be found in Soundcloud’s Privacy Policy. If any wording of this Privacy Policy or parts of it no longer or only partially reflect the current legal position, this does not affect the validity of the remaining parts of the text with its content. All data subjects whose personal data that Systematic Sounds collected is in line with the requirements of the GDPR. If there are any questions regarding this privacy policy, you may contact us at: Info@systematic-sound.com